We realize that returns and exchanges are a part of purchasing process and we do our best to make it as easy as possible. If you are not 100% satisfied with your purchase, you can return your order to JHPUSA within 14 DAYS. Returns must be unused, in a state of brand new condition, and in its original packaging. Special order, Clearance, and Used items are excluded. As part of our 14 day return policy, all returns will need to be received within 30 days of the purchase date.
Once your return is received and inspected (usually within 72 hours of receipt), your store credit or refund will be processed within 7 business days.
Please note that shipping costs are excluded and a 20% restocking fee may be applied.
To initiate the return process please enter your information below: