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CAREERS

Customer Service - Sales & Order Entry

We are currently seeking a full-time individual to transfer order information to QuickBooks. This order entry professional will be an absolute key player in how quickly we are able to process and ship orders to customers as well as the keeping the accuracy of those orders. 

We have a growing product list of over 10,000 items. Orders can be one-line to multiple-lined items. The ideal candidate for this job must have focus and mental fortitude. 

Job Description

  • Responsible for daily web orders
  • Maintains customer database by entering any new and updated customer and account information
  • Accountable for the accuracy of information entered for an order, including pricing, item options, shipping charges and applying payments
  • Ensure delivery of excellent customer service through timely and accurate processing of orders
  • Answer promptly to customer inquiries and to any unclear or missing information on the customer supplied order via email, phone, and online communications
  • Communicate and coordinate with internal departments to fulfill daily orders
  • Support the sales team in a variety of administrative tasks as required
  • Perform monthly cycle inventory counts.
Skills and Qualifications

  • Excellent customer service is a must
  • Have strong written and verbal communication skills
  • Professional phone mannerism
  • Willingness to learn and be self-motivated
  • Must be detailed oriented, attentive, and organized
  • Ability to work in a high-pressure environment
  • Highly proficient in data entry
  • Tech savvy with knowledge of QuickBooks
  • Bilingual English/Spanish required
  • 1+ year working experience in automotive OEM and aftermarket parts industry is a plus.

Please email resume with salary history to jobs@jhpusa.com. Compensation is based on experience. Paid vacation, 401K, and health benefits after probationary period.

We appreciate the opportunity to review all resumes, but we'll only be able to get back to those who are qualified. 


Warehouse - Shipping & Receiving Clerk / Driver

We are searching for a full-time worker who has warehouse experience and a clean driving record. The ideal candidate needs to be responsible, good at multi-tasking, hard-working, and extremely organized. 

Job Description

  • Work alongside a warehouse manager and collaborate with the sales team to fulfill daily shipments
  • Driving company van - picking and dropping off shipments
  • Process all outgoing orders in the most cost-effective and timely manner
  • Receive and place telephone calls to logistics companies for rates and cost comparisons
  • Creating 'bill-of-lading' and booking freight shipments 
  • Process shipping insurance claims
  • Process and check merchandise from returns
  • Shipping packages utilizing UPS worldwide, FedEx & USPS software 
  • Perform monthly cycle inventory counts 
  • Pick + pack orders and verify the accuracy of orders being shipped
  • Management of shipping supplies and materials needed 
  • Shipping & Receiving - Unloading and loading of freight
  • Restock shelves
Skills and Qualifications

  • Must be reliable, punctual and focused 
  • Can operate and drive the company van
  • Forklift experience a plus
  • Organized and very detail oriented
  • Ability to lift 50+ pounds 
  • Able to communicate clearly with others 
  • Team player
  • Self-starter 
  • Clean driving record

Please email resume with salary history to jobs@jhpusa.com. Compensation will be based on experience. Paid vacation, 401K, and health benefits after probationary period.

We appreciate the opportunity to review all resumes, but we'll only be able to get back to those who are qualified.