CURBSIDE PICKUP FAQ
Can I make purchases in-store?
No. Due to COVID-19, JHPUSA storefront will remain closed until further notice.
Who can pick up my order?
Only the purchaser (cardholder) may pick up the order.
Is a face mask required when I pick up my order?
Yes, staff members and customers are required to wear face masks and social distancing during pickup.
What time can I pick up my order?
Curbside Pickup is available Monday through Friday, 10 AM - 5 PM.
What if I have a question or issue with the order?
If you have any questions or concerns about your order, please call us at 626-287-5000.
How can I make a return or exchange?
For returns & exchanges - Returns Form
Can I use PayPal payments for Curbside orders?
Sorry, PayPal payments are not accepted for curbside pickup.