Orders through JHPUSA’s website are securely processed. When you submit your credit card number on our secure server, it is verified and if approved, an authorization is placed on your credit card for the amount of your order. As soon as your order is ready to be shipped, your card will be charged for the amount authorized thus completing your order. If you are declined, no authorizations are placed on your card. However, this may vary among different banks. Check with your bank for this information. Use caution when using a debit card because anytime an order is resubmitted another authorization is placed on your card. We only capture the funds one time, but you will see each authorization on your checking account until they expire (that is controlled by your bank).

We will send an Order Acknowledgment to your email address as soon as your order has processed (usually within 1-2 business day).


Phone orders can be made by calling 626.287.5000 Monday-Friday from 9:00 AM - 5:00 PM (Pacific Standard Time)


­JHPUSA accepts the following payment methods through our secure online website and in-store. 

  • Credit Cards
  • JHPUSA Gift Cards
  • Paypal: (web orders only)
  • Affirm - Easy financing.
  • Cash (USD)
  • Money Orders and Cashier Checks (must wait for funds to clear before order is processed. Please allow 7-10 business days after receipt of check). Please make check payable to JHPUSA, include name, order number and phone number where you can be reached and mail to JHPUSA 5057 Walnut Grove Ave, San Gabriel, CA. 91776.

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